Privacy Policy

This Privacy Policy explains how Royal Stretch (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from royalstretch.in. By using our website, you consent to the practices described in this policy.

1. Information We Collect

a) Personal Information

When you interact with our website, we may collect personal details including:

Full name
Email address
Mobile number
Billing and shipping address

This information is collected when you place an order, create an account, contact us, or subscribe to communications.

b) Payment Information

We do not store your full debit/credit card or UPI details.
All payments are securely processed through trusted third-party payment gateways. Payment providers handle your sensitive financial information according to their own security and privacy standards.

c) Technical & Usage Data

We automatically collect limited technical data such as:

IP address
Browser and device type
Pages visited and interaction data
Cookies and similar tracking technologies

This helps us understand user behavior and improve our website performance.

2. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

Order Processing: Confirming, packing, and delivering your orders
Customer Support: Responding to queries and service requests
Transactional Updates: Sending order confirmations, shipping updates, and delivery notifications
Website Improvement: Analyzing usage trends to enhance functionality and user experience
Marketing (Optional): Sending promotional messages only if you choose to opt in

3. Information Sharing

We respect your privacy and do not sell or rent your personal information.

Your data may be shared only with trusted third parties such as:

Payment processing partners
Shipping and logistics providers
Website hosting and technical service providers

Information may also be disclosed if required by law or government authorities.

4. Data Protection & Storage

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Your personal information is retained only for as long as necessary to:

Fulfill orders
Meet legal or regulatory requirements
Resolve disputes

5. Your Rights & Choices

You have the right to:

Request access to your personal data
Ask for corrections to inaccurate information
Opt out of promotional emails at any time

If you are under 18 years of age, these rights may be exercised by your parent or legal guardian.

6. Cookies Policy

Our website uses cookies to enhance browsing experience and analyze site traffic. You may control or disable cookies through your browser settings, though some features may not function properly.

7. Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.